Patient Information

For our staff to best serve you, please review the information below ahead of your appointment. Please ask our office any questions you may have, including what paperwork you may be able to fill out ahead of your visit.

Appointments & Scheduling

To serve you in the best way possible, we work by appointment. We suggest that you call for a routine appointment four to six weeks prior to the time you wish to be seen. Always let us know of symptoms or issues that may indicate that you need to be seen sooner.

If you need to cancel an appointment, please do so as far in advance as possible. Please bring all insurance information, including insurance cards, and, if necessary, your HMO referral.

Every effort is made to see you at your appointment date and time but occasional emergencies or events may cause delays. If that happens, we will keep you informed and let you know of other options to fit your needs. Always feel free to call ahead to check for any known delays before coming in for your appointment. We look forward to serving you.

Billing & Insurance

Payment in full is expected at the time of your visit. We are a participating member of most area insurance plans and are happy to assist you with insurance claims. As a financial courtesy, we will wait for payment from your insurance company; however, any co-payment, deductible or fee for uncovered service, and any previous balance not paid by your insurance company is your responsibility at the time of service. If you are participating with any PPO or HMO insurance plan, you will be responsible for the co-pay associated with your plan.

Medical Records — Prior to 2/1/2024

Visit this link and select “Requestors.”
Create a new account or if you have an existing account, log in to the MedRelease tool.
Next, select “Submit Request” to complete the HIPAA-Compliant Electronic Authorization form.
Finally, when you complete the form click “Authorize Release” at the bottom of the page.

Prescription Refills

Please contact your pharmacy to start the refill process.

Affiliations

TOSM physicians have privileges at the following facilities:

HCA Houston Healthcare Tomball
Houston Methodist Willowbrook (Dr. Wiley)
St. Luke’s Hospital–The Vintage
St Luke’s Hospital – The Woodlands
St Luke’s Lakeside Hospital – The Woodlands
Memorial Hermann Surgery Center
Texas Outpatient Surgery Center (TOPS)